Store Manager (45hr) - Sterns - Table Bay

Western Cape, South Africa · Posted 6 days ago

Job details

Working time: Full-time
Location: Western Cape, South Africa

Description

Responsibilities: • Driving turnover to ensure the achievement of targets • Controlling expenses • Managing stock losses to ensure shrinkage is in line with the Company standard • People management, including recruitment, development of staff, employee relations, performance management • Executing in-store merchandising strategy and standards • Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers Qualifications & Experience: • A Matric certificate. • Minimum 3 years retail experience with a minimum of 1 year store leadership experience. Skills: • Builds Customer Loyalty • Customer Service Delivery • Customer Value Management • Customer-Focused Approach • Effectively Presents Solutions • Initiates Compelling Sales Conversations • Knows the Buying Influences • Leverages Digital Communications with Customers • Manages Resistance • Managing the Sales Process • Navigates Customer Challenges • Negotiation & Selling • Planning & Organizing • Policy & procedures • Strategic Sales Planning • Leadership Behaviors • Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness • Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships • Customer Focus - understands, anticipates, and meets the needs and expectations of customers • Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes • Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation • Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets • Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes • Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

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